The European Business Review empowering communication globally
MAY – JUNE 2017
People and the Planet – CSR Initiatives Sweeten Ferrero’s Success, p16
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Sustainability Business as Usual? Mark Esposito, Terence Tse, and Lisa Xiong
People and the Planet – CSR Initiatives Sweeten Ferrero’s Success Tammi L. Coles
Technology Deming, Darwin and Mrs. Doubtfire: How the Seven Deadly Disruptors are Changing Manufacturing Christopher Surdak
Digital Leadership What Digital Leadership Does Stijn Viaene
Innovation The Burning Platform of Retail Banking Magne Angelshaug and Tina Saebi
Building a Culture of Continuous Innovation Braden Kelley
Leadership The Mindful Leader – Staying Resilient, Collaborating and Thriving in Complexity Michael Chaskalson and Megan Reitz
What A Leader Should Know About Sleep John Axelsson and Tina Sundelint
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Workplace Space, but not as We Know It: Notes on the Future Workplace Steven MacGregor
Gender Parity in Progress: A New Future for Women in Energy Katie Mehnert
Regulation Do We Need To Rethink Employment Law For The Gig Economy? Maximilian Yoshioka
Marketing The Challenge of Providing Excellent Customer Service Richard Wilding
Why Localisation is Key to Global Marketing Christina Comben
Business Travel Preparation, Preparation, Preparation: Safer and Securer Business Travel Sophie Harwood
Executive Health Beyond the Hateful 8 Steven MacGregor
Production & Design: Angela Lamcaster Print Strategy: Stefan Newhart Production Accounts: Lynn Moses Editors: Elenora Elroy, David Lean Managing Editor Europe & Americas: Yetunde Olupitan Group Managing Editor: Jane Liu Editor in Chief: The European Business Review Publishing Oscar Daniel READERS PLEASE NOTE: The views expressed in articles are the authors' and not necessarily those of The European Business Review. Authors may have consulting or other business relationships with the companies they discuss. The European Business Review: 3 - 7 Sunnyhill Road, London SW16 2UG, Tel +44 (0)20 3598 5088, Fax +44 (0)20 7000 1252, info@europeanbusinessreview.com, www.europeanbusinessreview.com No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without written permission. Copyright © 2015 EBR Media Ltd. All rights reserved. ISSN 1754-5501
empowering communication globally
