The European Business Review empowering communication globally

MARCH – APRIL 2023

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COVER STORY Cybersecurity: The Future of Passwords and Passwordless Interview with Michael Crandell, the Chief Executive Officer at Bitwarden STRATEGY What Makes a Business a Masterpiece? Peter Lorange FUTURE SERIES Future Ready Transformations Pay Off but Often Stall Peter Weill, Stephanie L. Woerner and Ina M. Sebastian TECHNOLOGY A Brief Primer to Quantum Computing and Sensing Terence Tse, Mark Esposito, Tahereh Saheb INNOVATION Accelerating Europe’s Path to Reinvention Jean-Marc Ollagnier, Svenja Falk, Laura Wright CHATGPT ChatGPT: Ushering in the Age of Creativity Kathy Hirsh-Pasek and Elias Blinkoff Chatpocalypse Now: With ChatGPT the question is not, “Is this technology ready for Us?” but, “Are We Ready for it?” Christopher Surdak, JD Disrupting Higher Education – ChatGPT and Generative AI Nancy W. Gleason INNOVATION AI in Finland: From Relatable Stories Towards AI Ecosystems Anna Lahtinen and Heikki Kallasvaara INVESTMENT Malta Invites Non-EU Entrepreneurs to Start Up in Malta Malta Startup Residence Programme

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START-UP David vs Goliath… or a Story of How Start-Ups can Choose a Winning Strategy Fernanda Arreola and Pierre Daems INNOVATION The Future of Creativity in the Age of Generative AI Oguz A. Acar TECHNOLOGY The Rise of the Intelligent Enterprise Jacques Bughin, Philippe Roussière, and Praveen Tanguturi WORKPLACE Authenticity at Work: be Honest, is it a Good Thing? Adrian Furnham LEADERSHIP When I Grow Up I want to be a 21st-Century Leader Nina Mohadjer Empathy: A Cornerstone in the Successs of your Company Anna Maria Rostomyan REMOTE WORK The Evolution of Remote and Hybrid Work Alanah Mitchell MANAGEMENT Managing virtual working as a standard everyday practice, A reflection and recommendations for practitioners on the ground Petros Chamakiotis MENTAL HEALTH The Resilience Rings: A new neuropsychological framework for building resilience Javier S. Casademunt & Simon L. Dolan

Production Accounts: Lynn Moses. Head of Design and Production: Kimberly Barrera. Production & Design: Jenya Shliepova Editors: Elenora Elroy, David Lean. International Media Editors: Ariane Cornejo, Maria Carmela Matibag. Editorial and Marketing: Pamela Martinez, Mary Celu Aratas. Digital Content: Angela Lebrino. Print Strategy: Stefan Newhart. Group Managing Editor: Jane Liu. Editor in Chief: The European Business Review Publishing Oscar Daniel. READERS PLEASE NOTE: The views expressed in articles are the authors’ and not necessarily those of The European Business Review. Authors may have consulting or other business relationships with the companies they discuss. The European Business Review: 3 - 7 Sunnyhill Road, London SW16 2UG, Tel +44 (0)20 3598 5088, Fax +44 (0)20 7000 1252, info@europeanbusinessreview.com, www.europeanbusinessreview.com No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without written permission. Copyright © 2023 EBR Media Ltd.All rights reserved. ISSN 1754-5501

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