About us

Editor Jo Gallacher 020 7501 6341 Deputy editor Beau Jackson 020 7501 6773 News reporter Dominic Bernard

020 7501 6730 News reporter Nosa Omoigui 020 7501 6764 Production editor Nick Mansley

Publisher Darryl Danielli Sales director

Edith Barrett 020 7501 6716 Sales director Angela Koduah 020 7501 6685

Art director Heather Curtis Studio manager Carolyn Allen Production assistant

Larry Oakes Production manager

Kyri Apostolou Circulation manager

Chris Jones Production director Richard Hamshere

Chief operating

officer Jon Benson July/August contributors Peter Crush, Edmund Tirbutt and

Sarah Ronan

Email first.surname@ markallengroup.com Please read our privacy policy, by visiting http://privacypolicy.markallengroup. com. This will explain how we process, use

& safeguard your data

The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers,

operating within international environmental standards, to ensure sustainable sourcing of the raw materials, sustainable production and to minimise

our carbon footprint.

hrmagazine.co.uk

July/August 2022 Contents

Contents July/August

2022

26 Mamas & Papas group HR director

Caroline Cording outlines her secret to building people resilience

32 Where do you draw

the line with social media screening?

40 Finding the right ingredients for successful hybrid learning

and development

28 Has Stonewall gone too far and is it beginning to alienate organisations?

News and analysis 4 Leader article

For HR, one of the greatest challenges of the future will be how people deal with the climate emergency 6 HR news briefing

HR Most Influential 2022, tackling rising Covid infections, dealing with workplace bullying claims 11 Hot topic

Should firms be proactive when it comes to pronouns? 12 News analysis

How HR could help become the custodians of climate change

Comment 14 In the HR hot seat

McKinsey’s framework to become a customer-centric people function lacks focus 17 Academic view

People intelligence is the one thing HR must focus on 19 Legal ease

The best approach to dealing with social media investigations at work 20 Have your say

What HR can do to help disabled employees and remote staff with sick leave

Strategic HR 22 Cover Story

Employers could be running low on lives if HR doesn’t handle the stress epidemic

26 Profile interview

Mamas & Papas’ Caroline Cording on people resilience 28 Inclusivity

Is Stonewall losing its weight or a victim of a witch-hunt? 32 Webinar

Drawing the line with social media screening 36 Different slant

HRs role in helping firms to adapt post-pandemic

Operational efficiency 40Learning and development

How businesses are rethinking their training programmes

42 Case study

Marston’s pub group launches app to find talent

Personal development 44 People moves

Who's gone where 46 Resources

Business books and HR’s D&I clinic 47 Future leader

What the HRD of tomorrow thinks 48 Lessons from the C-suite

Jan Tregelles, CEO, Revitalise Respite Holidays 50 How I got here

Jay Chowdhury, HR director – operations DK, FI, PL & UK, Vattenfall

Human Resources (HR) is published monthly by MA Business Ltd. Editorial, production, advertising and events: St Jude’s Church, Dulwich Road, London SE24 0PB.

The content of this publication is

protected by copyright. Full details are available from the publisher. © MA Business Ltd, 2022. All rights reserved. No part of HR may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying,

recording, or otherwise without prior written

permission of the editor.

To request your own free copy of HR, go to http://registrations.markallengroup.com Circulation dept phone: +44 (0)1322 221144 Circulation by email: circulation@findlay.co.uk UK PERSONAL SUBSCRIPTION RATES Quarterly Direct Debit £24 Annual Direct Debit £96 Annual Credit Card £101 2 yr Annual Credit Card £172 Subscribe online: www.magsubscriptions.com Back issues £10

ISSN 0964-8380. Printed by Pensord Press Ltd,

Blackwood, NP12 2YA

www.markallengroup.com

July/August 2022 HR 3